Trackwell ADS
Two-Way Messages
You receive Two-Way messages as a standard feature of the system when the Trackwell Messenger is added to Trackwell Fleet.
This functionality operates very similar to most any email type system. The driver creates, sends and receives messages with the office system and the office system creates, sends and receives messages to and from the driver.
There are additional features that include electronic forms. The driver’s Speed Key features one touch messages and the ability to tie these messages to email addresses outside of the system, as well as interface forms with other systems for the seamless exchange of information.
The driver is presented with a large and easy to use virtual keyboard when the driver has more information than what the customer’s specific Speed Keys can provide.
The Two-Way Messaages function is also used in many of the other solutions described in this section.
Messages are retained in both the driver’s and office systems until deleted
Provides a complete audit trail of communications
No question as to when and what was communicated between drivers or office users
Messages can be clear and concise
No need to waste time discussing the weather
Increased productivity with detailed, timely information
Data can be interfaced to other systems
Information is transmitted back to the office quickly, saving rekeying time and keying errors
Reduce billing time; collect accounts receivable more quickly
Message read notices are automatically updated on both ends
Never a question that a message has not only been received but read
Replies are simple and quick, should additional information be required
Limit or expand the ability to send messages outside of system
Protect sensitive information
Fixed monthly communications fee
No surprises at the end of the month with communications charges
Stay on budget for monthly expenses by knowing the charges in advance, regardless of the number of messages